How To Choose a Cleaning Company for Your Business

23 09 2022

When you come into the office in the morning, the last thing you want is to see muddy floors and tables covered in coffee rings!

As the past few years have shown us, maintaining a hygienic workplace is an absolute necessity. Not only does proper cleaning and disinfection prevent the spread of illnesses, but your employees won’t be happy having to work in grubby conditions – nor will any clients you have coming in.

Choosing the right cleaning company makes all the difference to the cleanliness of your office. Some companies are dedicated to offering a full, deep clean that leaves your office sparkling, while others skirt by on the bare minimum. Of course, with so many options out there, it’s hard to know which one to put your trust in.

In this guide, we explain the 5 key qualities you should make sure your chosen cleaning company has, so you can be confident your property is being left in safe hands. We also cover the 5 questions you should ask a prospective cleaning company before you sign on the dotted line.

5 Considerations When Choosing a Cleaning Company

Here are the 5 considerations you should bear in mind when choosing a cleaning company. Scroll on to uncover the top questions you should ask a prospective cleaning company before you sign on the dotted line.

1. High Attention to Detail

Thoroughness is key to the quality of a cleaning company.

An office may look clean at first glance, but you’ll feel cheated if you glance under a table and discover half a ham sandwich staring back at you.

The best cleaning companies take care of every part of your building, even the little spaces that are often overlooked. This makes sure your entire workplace is neat, sanitary, and safe to use.

At Dorset Commercial Cleaning, we pride ourselves on the thoroughness of our service. We clean your workspace from top to bottom, getting into the small crevices and hidden nooks others miss. We also perform regular quality spot checks to ensure our high standards are being met.

2. Reliable

Of course, even the most thorough company isn’t much good if they don’t turn up on time!

Your chosen company should be reliable, timely, and responsive to your queries. You should be able to trust that they’ll be there at the times you request, with all the products and equipment they need to do an exceptional job.

Open and honest communication is important, so you can easily discuss with them if unexpected events arise – for example, if your workspace needs to close temporarily for unexpected repairs, you should be able to let the company know without having to jump through a dozen hoops.

We always make sure to respond to your messages and calls as quickly as possible. We work on a schedule that suits you and offer a continual service, meaning we always cover holidays.

3. Experienced in Your Sector

Not every business has the same cleaning requirements – a warehouse and a medical clinic both need extensive cleaning, but of very different kinds.

When picking out the right cleaning company for your business, you should find out whether they have experience cleaning workspaces that belong to your particular industry. A company that exclusively cleans offices may struggle to clean a manufacturing plant to the same level of quality, for example.

Dorset Commercial Cleaning has extensive experience cleaning a variety of different workspaces, big and small. These include the following:

4. Wide Range of Services

More goes into cleaning than you might think! Beyond simple sweeping, mopping, and dusting, you may occasionally need specialist services – perhaps a tin of paint spills onto your carpet, or a big mess piles up in your car park.

You should pick out a company that can handle alternate jobs when necessary. Even if you don’t always need to use every service, it’s good to know you can rely on them in times of need.

Alongside our regular and deep cleaning services, we offer a wide variety of specialist services. These include carpet and floor cleaning, window washing, and external area cleaning, as well as product stock replenishments. We cover all bases.

5. Value for Money

The final thing to consider is how much value you’re getting out of the money you spend. You don’t want to pay thousands on a bare-minimum clean every once in a while!

Consider whether your company meets the four requirements discussed above, then look at the price they're asking for. If they’re asking a high price but don’t offer everything they should, they may not be the right choice for your business.

At Dorset Commercial Cleaning, we believe in producing exceptional results at a price that makes sense. We won’t surprise you with hidden fees or constantly raise our prices; we’ll be totally open and transparent about our fees, so you don’t have to worry about any unexpected bills arriving in the post.

1) What cleaning services do you provide?

While your office cleaner will provide all the regular cleaning services you need, cleaning desks, kitchens, bathrooms etc, it’s also a good idea to see if they’re able to offer other services you may not need so often, such as window cleaning, deep cleans and carpet cleaning. By choosing an office cleaner who can provide a complete range of services, you save yourself a lot of time and stress searching for other contractors you may not be able to trust.

2) How do you maintain your cleaning standards?

It’s an unfortunate reality that some office cleaners start out providing a good level of cleanliness, only to get complacent and let their standards slip. Here at Dorset Commercial Cleaning, we can guarantee you’ll always receive the same level of outstanding service as you did when we first started working for you as we carry out regular quality checks that ensure you’re completely happy with your office cleaner.

3) Are you insured?

A reputable cleaner will have all the relevant insurance policies in place to protect against accidents and mistakes. At Dorset Commercial Cleaning, we have £5m employers liability insurance to give you complete peace of mind you are covered in the very rare event something goes wrong.

4) Do you cover cleaner absences?

If you’ve had a bad experience with cleaners in the past, you’ll know not every company will or can cover staff absences, leaving you without a cleaner – something you cannot afford in the current climate. So, asking if your chosen cleaning company can cover staff sickness and holidays will help avoid this situation and ensure your office remains wonderfully clean and hygienic.

5) Why should I choose you as my office cleaner?

This may seem like an obvious question but you’d be surprised at how many people don’t ask it. What you’re looking for in their answer is that they understand what makes them the best office cleaner for you, whether that’s by working around your schedule, continual training for their staff or supplying the correct products, things Dorset Commercial Cleaning always do.

Ready to hire a professional and friendly cleaning company you can rely on? Get in touch by giving us a ring at 01202 986700, or by filling out our online form. We can't wait to hear from you!

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